Last Updated: February 3, 2026

1. Introduction Garden Loft LA ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book our services.

2. Information We Collect We collect information you voluntarily provide to us when you fill out a contact form, request a residency, or sign up for our waitlist. This includes:

• Identity Data: Name.

• Contact Data: Email address, mobile phone number, and physical delivery address (for site assessment and installation).

• Transaction Data: Details about payments and the configurations you have reserved. (Note: We do not store credit card details on our servers; payments are processed securely through third-party payment processors).

3. How We Use Your Information We use your data solely for the purpose of operating our business, including:

• Processing and delivering your residency booking.

• Communicating with you regarding installation logistics and site access.

• Sending you invoices or collecting payments.

• If you opted in: Sending you seasonal calendar releases or priority availability alerts (you may unsubscribe at any time).

4. Data Security & Sharing We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors, CRM platforms), so long as those parties agree to keep this information confidential.

5. Cookies Our website may use "cookies" to enhance the user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about website traffic. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

6. Your Rights (California Residents) Under California law, you have the right to request details about the personal information we collect about you and to request the deletion of your personal data. To exercise these rights, please contact us at the email below.

7. Contact Us If you have any questions about this Privacy Policy, please contact our concierge team at: concierge@gardenloftla.com